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Building a Performance System for IT

This white paper documents the requirements of an effective IT performance system and outlines a framework of key performance indicators to help IT perform better and presents specific KPIs to consider for leaders within different IT domains.

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Data analysis for the Instant-On Enterprise

Why is SAP HANA 1.0 important? Today's businesses require the flexibility and responsiveness of an Instant-On Enterprise, achieving nearly instant access to transactional data at the department level. This need for near real-time data can't be fulfilled with yesterday's technology.

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Examining The 'Instant-On' Bank

In today’s 24x7 business environment, most financial institutions are modernising their IT portfolios to become ‘instant-on banks’ to meet customer demand for flexible, efficient and cost-effective support

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