Major Asian Bank Achieves Single Customer View With CRM Implementation

With numerous business units serving a large number of customers, Maybank Singapore wanted to create a single customer view of all information for each customer that would support its service aims

Reinventing IT as a Business Driver. How Thick is Your Cloud?

The Cloud’s benefits are often considered from a one-dimensional perspective of cutting costs in infrastructure and operations- the ‘depth.’ This paper looks at the often overlooked different services capabilities, notably ways to generate revenues- the ‘breadth’ of the cloud.

Online Identity Theft: Changing The Game

Protecting Personal Information On The Internet