E-government services are not new, but the year ahead will see these services moving on to the mobile platform, as the use of smart phones becomes more pervasive and mobile data becomes more affordable. Another prevalent trend is the rise of social network platforms and how they could transform citizen engagements for the government. At the back-end, mobile technology allows governments to capture information that can enhance citizen relationship, while facilitating accountability and recourse. In 2012, more government agencies are expected to leverage mobile applications that can help employees access information at any time and from anywhere, increase overall productivity and reduce costs of government operations.
2012 will see CIOs increasingly realizing the value of utilizing mobile-centric applications, interfaces and tools to elevate their business and service capabilities. As enterprises and governments continue to invest in solutions that increase revenue, reduce costs and improve operating efficiency, Motorola Solutions will continue to innovate and expand our offerings to meet the growing needs of today's organizations.
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