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How to manage IT in a growing business: Implementing IT policies

Jonathan McCormick, COO of Intermedia | April 12, 2016
Part 3 of a 3-part series on how IT matures as companies grow

Instead of just listing out rules, Joe should also provide comprehensive guidelines for things like network configuration, onboarding new employees and setting permission levels for employees. There should also be guidelines outlining how to handle certain IT issues, specifying points of contact for employee technical support, maintenance, installation and long-term technology planning.

Bottom line

Finally, in order to ensure compliance among all employees, it’s important for Joe to communicate the reasoning behind these rules and structure. Employees will be more diligent about doing their part to be compliant, once they have better insight into the rationale and benefits behind such policies. Joe should stress that these rules are in place to protect the business and company assets.

Policies and procedures are often given little attention until something goes wrong, but there’s no reason to wait. Avoid potentially costly problems by establishing clearly defined policies in advance of any mishaps so that you can help ensure that your organization and its assets are secure and compliant.


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