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Agents of Change: Accenture

Jack Loo | Jan. 23, 2013
Singapore’s IDA unveiled its Infocomm Technology Roadmap outlining nine technology trends that will shape the future. We asked various enterprise IT heavyweights for their perspectives on the Roadmap, and first up, we have consulting firm Accenture.

At the same time, businesses are experiencing speed-to-market and cost containment pressures as never before. Cloud computing is a tool that can assist businesses in keeping costs down and better price to growth. Corporate leaders are also using cloud computing to help them find innovative ways to move ahead in their markets and leapfrog competitors who are not taking advantage of cloud's benefits.

The continued commoditisation of hardware, virtualisation, service-oriented architectures, open-source software, the automation of technology management, bandwidth capacity increases, enhanced mobility and social computing platforms are new and evolving technologies that will accelerate the growth of cloud. These technologies are being combined in ways that provide rapid access to massive capacity and flexible functionality at significantly lower price points.

Given these developments, we see cloud having a tremendous impact on industries, in which companies can:

1) Connect highly-mobile customers and citizens anytime, anywhere

2) Enhance insight through advanced analytics

3) Eliminate organisational boundaries through increased collaboration and access to an extended value/supply

4) Speed innovation to spur new products and services

5) Broaden global footprint at lowered cost

Examples of above benefits within industries:

a) Healthcare. The cloud holds big data sets for electronic health records, radiology images and genomic data for clinical drug trials.

b) Retail. Apps in the cloud allow consumers to scan product barcodes and instantaneously find out if the product is cheaper somewhere else, online or brick-and-mortar.

c) Banking. Split-the-bill app allows diners to divvy up the check from their individual accounts electronically.

The issue of talent and cost containment pressures will see businesses engaging third-party, pay-per-use services rather than owning them. Besides, the broader usage of such services is extending its benefits of speed, agility and potential cost savings more widely across the enterprise, and helping organisations foster growth, innovation and improve their competitive advantage.

Cyber Security

As security threats become more sophisticated, IT organisations must move from pure compliance to defence and value creation. Accenture offers a broad range of information security services from strategy through design, build and deployment to the run and operations of security.

As the pace of technology innovation continues to accelerate, once-clear security boundaries and principles are becoming increasingly blurred and elastic. For example, employees today routinely access their organisation's systems and data via unsecure public wi-fi hotspots, check corporate email from personal devices, surf social-networking websites on their work laptops, or increasingly do their work using a whole range of personal devices and software. And all of these seemingly innocent activities can expose companies to potentially serious attacks. As a result, customers need an adaptive infrastructure to detect risks and the ability to redirect resources to manage threats in real-time.


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