Similarly, in order for a company to be successful, it is important to be able to maximise resources smartly by allowing as many people as possible to contribute.
Pete is often left monitoring many systems and devices, applying agile ops means simplifying those alerts in a way that allows him to easily understand what the next course of action should be. Being able to simplify complex app topologies simplifies and speeds up the triage process through a customisable relationship view and timeline of changes leading up to a performance issue. This is where an advanced overview tool such as Team Center Perspectives in CA APM can be useful.
Customers who have benefited from adopting an agile ops approach, via CA APM, include the National Australia bank. It experienced an 82 percent decrease in transaction response time, service restoration time up 90 percent and an 86 percent decrease in time to identify issues.
Another customer, ANZ Bank, found that its DevOps project experienced an 87.5 percent reduction in MTTR (mean time to repair) due to quickly identified root causes, 10 – 15 high severity issues eliminated with app rollouts, and four weeks of time save.
Business success in an increasingly software-driven economy means IT Ops teams must become as agile as developers, and they will need the right tools to achieve that.
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