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BLOG: Moving ahead with making information mobile

Scott Morris | Jan. 17, 2014
Enterprise mobility has allowed organisations to improve the way they engage with employees and customers. One approach to enabling mobility is through the virtualization of the desktop or client environment. We take a look at some examples where this form of virtualised IT infrastructure has improved mobile adoption.

The Accenture CIO Mobility Survey 2013 finds that CIOs worldwide expect mobility to be a key enabler for deepening customer engagement. Enterprises are realising that the ability to (securely) deliver information directly to the employees, patients, citizens or faculty they serve can have a major impact on productivity, operations, and even cost savings.

Mobile work styles, powered by the cloud, are reshaping organisational design while spurring an architectural revolution in IT. Data now needs to be ever accessible and always available-to be delivered to end users at a moment's notice-just as employees increasingly use multiple/preferred devices to access the corporate network.

Based on an IDC study, "The Rise of Mobility", by 2015, the mobile workforce will account for 37.2 per cent of the world's total workforce. This progression towards a mobile workforce requires a corresponding shift in the way data and IT services are delivered to employees, and therefore a change in how organisations design their IT infrastructure.

Organisations will therefore need to position themselves to adapt to, and effectively tap on the rise of the mobile workforce, for added productivity and innovation. They will require an IT infrastructure that 1) supports the scale out and rapid provisioning of computing resources, 2) enables remote mobile accessibility of information, collaborative tools and applications, 3) while delivering a consistent user-experience across various mobile platforms.

To achieve these IT objectives, organisations are adopting client virtualization-the virtualization of desktops and/or applications-to unleash a mobile workforce and effectively accommodate bring-your-own-device (BYOD) initiatives.

For employees, having access to the corporate network and relevant data, anywhere and in a self-service manner, will allow them to organise themselves as virtual teams-as they harness real-time communication capabilities and collaboration tools while working from anywhere-for enhanced productivity.

Creating Virtual Teams for a Mobile Workforce

T-Hrvatski Telecom (T-HT) Group, a telecommunications provider in Croatia, for example, shows how desktop virtualisation paves the way for mobile work styles. The company offers public cloud and VDI services to its customers, enabling them to support mobile work styles for their employees. Customers' employees are now able to access cloud services and applications across a variety of devices, facilitating a culture of information-sharing and collaboration among employees.

Taking Education out of the Labs

Learning doesn't just happen in school labs, and accordingly, shouldn't be boxed up in school labs. With application virtualization, students are free to access university applications from anywhere, both on- and off-campus.

The University of Tennessee (UT), Knoxville, presents us with one such example. To enable learning, anytime, anywhere, the university launched its Apps@UT initiative. The initiative involved rolling out application virtualisation for 1,200 lab machines across the campus, enabling students to access key research and university applications via their preferred mobile devices from virtually anywhere-dorm rooms to libraries.


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