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CIOs face big challenges from Big Data

T.C. Seow | Dec. 14, 2012
What shifting roles technology would play in the enterprise realm, and what CIOs need to do to remain in command of technological change?

Bob Hammer, CEO, Commvault
Photo: Bob Hammer, CEO, Commvault.

When Bob Hammer became CEO of CommVault in 1998, his big idea was on how to transform enterprise data management. In a nutshell, he restarted the whole game by developing new technology and with a fresh approach that was designed from the ground up to enable all conceivable data management capability from a single platform and code structure. He foresaw that data would grow at exponential rates to support the increased consumerisation and massive new media content communication from both social and business information usage.

That growth enabled Hammer to grow the Commvault's value from US$35 million to more than US$2.5 billion today, with more than 1,500 employees and 16,000 customers.

During his brief stopover last November in Singapore, Hammer spoke to CIO Asia on the shifting roles technology would play in the enterprise realm, and what CIOs need to do to remain in command of technological change.

When asked what is driving the demand for data and information management software and services, he said: "What the industry calls "Big Data" or the massive growth and complexity of data, is breaking traditional processes and procedures, and meaning that CIOs especially in the Asia region, need to change the way they think about data management fundamentals."

"Big Data is overwhelming IT networks and storage infrastructures; and increasing legal, compliance and regulatory business risks. As a result, there is a growing consensus among enterprise and governmental customers that IT challenges must be solved globally and holistically by completely re-engineering IT infrastructures and utilising global shared services models across all IT environments."

"These shared service models tend to be driven by requirements for data growth management, cost control, operations management, compliance and e-discovery, and more efficient and effective technical support," he added.

"Big Data is overwhelming IT networks and storage infrastructures because traditional, siloed approaches do not have the scalability to continue to gain business value from the huge datasets the business are now generating," he continued. "The real driver for the changing role of the CIO does not just lie in the size and scale of data however, but also in the increasing legal, compliance and regulatory business risks that CIOs need to ensure can be answered to ensure that their board and fellow executives don't find themselves on the wrong side of the criminal actions!"

According to Hammer, there is a major trend in the SMB and mid-markets for customers to outsource their data management needs to managed service providers (MSP's). In conjunction with re-engineered IT infrastructures for shared services models and MSP's, commercial and government enterprises are implementing next generation data and information solutions.


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