"Any company, their business challenge today is that the workforce is increasingly mobile, outside the corporate firewall, and needs access to their data from any device at any time," said Sonny Hashmi, lead of Box's federal strategy. "Enabling that user experience of accessing that data from any device is impossible without the keys being in the cloud."
However, Box does not manage those keys, he added.
"The customer has a separate enclave in the cloud where they manage their keys that only they have access to," he said.
Remote access to data also opens up another potential window for data loss -- the point at which the user, logging in from an unknown device, on an unknown network, can look at the unencrypted data.
Box is working to address this issue as well, Hashmi said. Customers can set restrictions on what devices can be used to access their Box files, for example, and can ensure that mobile devices have strong passwords and encryption.
"These are things that are very important not just to government customers, but to our enterprise customers," he said.
Altogether, he said, 40 government agencies are already Box customers, and is currently going through the authorization process with the Department of Defense, pursuing the FedRAMP certification to allow for broader federal deployment.
In the enterprise space, more than 45,000 companies are customers, he added, including more than half of all Fortune 500 companies.
"When you look at how information and data is managed in enterprises today, actually going into the cloud to manage data and content is much more secure," Hashmi said.
Most breaches are failures of on-premise systems, he added.
"If you had a lot of valuables in your house, you would not want to store that stuff under your mattress," he added. "You would trust a bank to put that asset into a bank vault, or a safe deposit box."
"It's good to see the DOJ make such progressive steps into the cloud," said Bobby Dominguez, chief strategy and security officer at Lynx Technology Partners. "Perhaps this may serve as a model to other heavily regulated industries and encourage them to innovate with new approaches to protecting data."
Federal agencies have been slower to adopt the cloud than private companies for a number of reasons, said Sanjay Beri, CEO and co-founder at cloud security company Netskope. But cost and productivity benefits are outweighing those issues.
"The news of DOJ selecting Box is the latest -- and one of the most significant -- signs that the federal government is increasingly embracing the cloud," he said. "This is also a big moment for Box, which has established itself as a trusted, secure app that can be used in most security-conscious organizations."
Netskope publishes the Netskope Cloud Confidence Index, rating cloud providers on security. According to Beri, Box currently has the highest possible trust rating in the index.
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