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IBM targets city governments for latest analytic tool

Veronica C. Silva | June 13, 2011
‘Smarter Cities’ solution can help governments anticipate problems and manage resources efficiently.

Local governments seeking better ways to manage their cities efficiently can find the answer in a new solution that capitalises on information analysed for better efficiency.

IBM is bringing business intelligence to government agencies through its Intelligent Operations Center for Smarter Cities solution, which helps local city officials better serve their customers through analytical information generated with the help of the solution.

The analytical information goes through a central point of command from where city officials base their timely and appropriate decision making. Information from different inter-related systems across the city, covering different departments and divisions, can be analysed using the solution putting city officials are in a better position to prioritise responses.

The central command operations are capable of analysing real-time data to anticipate problems and minimise disruptions.

The solution is ideal for management of public safety, transportation and water, IBM said. Examples of appropriate decision making cited by IBM include deploying water maintenance crews to repair pumps before they break, alerting fire crews to broken fire hydrants at an emergency scene, or anticipating traffic congestion and preparing redirection scenarios.

Market opportunities

IBM cited an IDC study which estimates that the Smarter Cities information technology market opportunity will reach U$34 billion this year. The market will increase by more than 18 per cent per year to U$57 billion by 2014.

"All cities are made up of a complex system that is inextricably linked. The Intelligent Operations Center for Smarter Cities recognises the behaviour of the city as a whole, thus providing more coordinated and timely decision-making based on deep insights into how each city system will react to a given situation," said Foo Jong Tong, general manager, government and healthcare, IBM Singapore.

"With more than 2,000 smarter cities engagements worldwide, we are now applying best practices and solutions that can be scaled to cities of all sizes around the globe."

The solution has been designed for IBM workload-optimised systems. IBM said it is working with business partners worldwide to help city governments of all sizes deploy the solution using best practices.


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