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IBM to improve Manila Water service

Rafael Mejia | Dec. 8, 2011
IBM's systems to support key applications such as billing system, customer relationship management, and business intelligence.

IBM and Manila Water Company (MWC) recently made to public an ongoing project that will harness technology to enhance provision of water and wastewater services to its customer and support Manila Water's growth plans within the country and in the Asia-Pacific region.

IBM's smarter systems, IBM eX5 enterprise systems and IBM XIV storage solutions, are set to provide MWC with the necessary infrastructure to support key applications such as an enhanced billing system, customer relationship management, and business intelligence systems to help the company enhance its services and address rising customer expectations.

"Manila Water has invested in essential application solutions, but we also need a robust, highly reliable and flexible infrastructure behind it. The IBM XIV storage solution provides high-end disk storage and is designed to support massive data growth with unmatched ease of use," said IBM Chief Information Officer Mauricio Franco, Jr. "In addition, the IBM System eX5 enterprise server is perfect for the new era of smarter computing, in that it is optimized for intelligent analytics and designed to support virtualization while driving data center efficiencies."

IBM's eX5 servers and storage solutions are part of IBM's smarter systems, which are optimized for specific workloads, fully integrated, scalable, and secure. They are designed to improve performance and lower costs by eliminating silos, and making full use of existing client assets.

MWC is a concessionaire of the Metropolitan Waterworks and Sewerage Systems, provides services to over 6.2 million people from 23 cities and municipalities of eastern Metro Manila and Rizal Province, which include Pasig, San Juan, Mandaluyong, Marikina, Taguig, Pateros, and parts of Manila and Quezon City.


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