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Lightning strikes Outlook in latest Salesforce-Microsoft integration

Katherine Noyes | June 29, 2016
The goal is a smooth and customizable experience across email and CRM

Ultimately, though, "the real trick is in the net new customer deals," Greenbaum added. Now that both Salesforce and Microsoft Dynamics CRM have Outlook integration, "they're head to head," he said. "That's taken off the table as a differentiator, and it becomes a different kind of horse race."


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