In a related announcement earlier this week, Mastercard said it plans to launch A.I. chatbots for merchants and banks that allow customers to make transactions. For banks, Mastercard is testing Mastercard KAI on the Apple Messenger platform in a partnership with Kasisto to provide financial services. For merchants, a Mastercard bot will let consumers shop and transact with Masterpass on various messaging platforms to buy airline tickets or clothes. Merchants will be able to begin testing the concept later this year.
Masterpass, now available in 33 countries, will be expanded next year to allow Mastercard cardholders that use Microsoft Wallet, Android Pay or Samsung Pay to shop online anywhere that Masterpass is accepted.
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