Naturally, this chimes with the businesses' innovations strategy - everything the company does, Young says, has an underlying IT element to it.
"We're in the process of launching new digital components that went live with our commercial internet banking platform very recently," he says. "We will go live with the new mobile banking app in the new year, and Rackspace underpins that for us.
"One of the things that we are really clear on is we want to be able to innovate at speed - we put out our solutions quite quickly and in order to be able to do that we need internal agility and flexibility, but we also need that same flexibility from our partners."
Young cites a recent example when the bank needed to change 1,400 lines of code - on Friday. "They were done over the weekend for us," he says. "There may not be that many other partners that will have the responsiveness we need like that. We move at a significant pace, thankfully Rackspace are able to move at that pace."
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