Data and analytics key in achieving the Smart Nation vision
In a Smart Nation, data and analytics will be playing an increasingly important role. At a community level, the access to rich data, innovative products and ideas can help citizens to create actionable solutions that can benefit the society. The Government can also leverage on the concerted effort across agencies to better use data in order to engage the public and provide for more responsive and citizen-centric public services.
An example of how the Government is adopting this approach is through the Beeline experiment, a crowd-sourced demand-driven shared private transportation concept first shared in April 2015.
By making use of big transportation data and crowd-sourced travel patterns to identify potential private express bus routes, Beeline aims to connect private bus operators to commuters who want more direct, pre-booked bus services during peak periods. Commuters can also suggest new routes, evolving the system for the better.
On the other hand, the MyConnection SG mobile app seeks to improve information transparency and the quality of experience for users. The app utilises voluntary crowdsourcing to gather information such as usage experience of coverage on mobile cellular networks.
Since the start of the pilot in October 2014, more than 50 million data points have been gathered, and the results have been positive. For instance, they showed that mobile users had good 3G service coverage experience island-wide, while coverage experience on 4G had been improving. MyConnection SG has also helped to identify areas with high utilisation as well as potential cellular blind spots. These results will help plan for efficient upgrades for a better user experience.
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