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Oracle builds a bridge to Salesforce.com with new adapter

Joab Jackson | Jan. 20, 2014
Kicking off an initiative to better bridge cloud services with its own software, Oracle has released an adapter that allows organizations to copy data between their Salesforce.com accounts and Oracle software.

One common-use case for the adapter, for instance, would be to synchronize customer data from two different business units within an organization, one using Salesforce.com and the other using the Oracle E-Business Suite. Perhaps both units deal with many of the same customers and the company needs to establish a master record for each customer.

Oracle expects that the majority of data exchanges using the adapter will be in real-time, although batch mode processing is also an option. The adapter detects when a change in a database is made in one of the applications and replicates that change to the other application. The Oracle Credential Store Framework manages user account credentials, so sensitive passwords don't need to be sent across the network.

Oracle will release other adapters as it sees demand for them from customers. The company is now working on one for the Oracle RightNow CRM (customer relationship management) software.

Oracle will also release a software development kit to help organizations build their own cloud adapters.

 

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