"The adoption of digital tools which started in 2016 extends to 2017 and beyond, as Filipinos become more digitally reliant not only in their personal lives but at work as well," said Niño Valmonte, Director for Product Management and Marketing of IPC.
In line, the cloud services and data centre company revealed the top ICT trends that they believe will dominate the Philippine workplaces in the coming year.
The rise of telecommuting
According to IPC, businesses in the country are now looking to implement work-at-home or work-from-anywhere options as office spaces are becoming smaller, and traffic situation worsens.
"With almost everyone having devices and Internet connection at home or on the go, the option of telecommuting is viable for employees who want to stay productive," said Valmonte.
In fact, the Philippine government considers telecommuting to mitigate traffic gridlock in the country.
Online chat apps for collaboration
IPC said online chat apps will become more prevalent to allow them to collaborate or talk in private messages.
IPC cited several online companies which released their own services to optimise online collaboration at work, like Workplace by Facebook and the addition of Google Duo in Hangouts chat feature.
The company underscored that instant messaging tools are useful in the workplace because everyone can see what is going on in real time. "It's just like a meeting but better since everything sent is saved and archived," Valmonte explained.
Deriving business value from data
IPC noted that businesses will increasingly spend time on deriving business value from data. It added the organisations will have to adopt technologies to map with the Internet of Things (IoT).
"Analytics drive business by showing how your customers think, what they want, and how the market views your brand. In the coming year, this will be a cornerstone of how businesses operate. Every important decision can and should be supported by data and analytics," said Valmonte.
Beefing up security posture
Unlike other botnets, which are typically made up of computers, IPC said the Mirai botnet was successful as it targets almost anything that can be connected to the internet.
In line, they believe the companies in the country will use more sophisticated security tools such as signature-based detection to quickly identify and prevent botnets.
"Almost all devices in a business can be compromised so it is imperative for business owners to employ DDoS mitigation systems," said Valmonte.
Increasing integration of automated processes
IPC said the integration of automated processes in the businesses will continue to rise in the coming year as more companies are becoming aware of the benefits of going digital.
"Consumer technologies like tablets, social networks, group video calling, and a deluge of mobile apps, have not only made personal lives easier, but has likewise removed boundaries in the workplace. The demand to 'work the way you live' has facilitated widespread digital adoption in the enterprise. Information is now cascaded in real time which significantly accelerates the decision making process- a critical capability for every company in today's highly competitive market," said Valmonte.
"If a company doesn't take advantage of these benefits, they run the risk of being left behind by competition who do," he added.
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