Forces driving SaaS adoption
Mobile computing will drive SaaS adoption, Nelson said. For example, you can get NetSuite services on smart phones like the iPhone, which has a large screen for practical usage in this area.
Nelson believes that SaaS will fully replace traditional software because the on-demand service delivery model frees the customer from significant upfront investment costs. Other reasons include ease of internet access and the wide choice of services available through SaaS.
Nelson noted that users are now less concerned about information security issues arising from SaaS. Unlike the past, people now want their data on the internet to improve communication efficiency with partners.
Mobile banking is the most personal transaction experience for the user, and it is becoming more popular, Nelson said. Such consumer acceptance has driven enterprise acceptance of doing business through the internet, including SaaS.
Sign up for Computerworld eNewsletters.