OCBC Bank customers can now send money to friends and family by issuing a simple voice command to Siri, Apple's virtual assistant.
Users just have to tell Siri whom to send the payment to, and how much they want to send. Once the payment details are confirmed, the user will be guided to complete the transfer using OCBC Pay Anyone, OCBC said in a press statement on 28 October 2016.
Another new channel for customers to conveniently send money to friends is through iMessage. If midway through texting, they need not leave the conversation screen or open any other mobile app.
Once the money is sent, the OCBC Pay Anyone app will close and the user can conveniently resume the chat with their friend within the same iMessage window.
The Siri and iMessage services for OCBC Pay Anyone are available to all OCBC Bank customers using iPhone devices running the iOS10 software and the latest OCBC Mobile Banking app.
The payments are fully secure as they are authenticated by the customer using their mobile banking credentials.
"We know that customers now prefer their banking to be embedded in other things they do, rather than having to start their interaction journey from a bank's platform," said Aditya Gupta, Head of E-Business Singapore, OCBC. "We are integrating payments into our customers' everyday lives and making it completely frictionless for them to engage us via actions that are second nature to them - using messaging and voice commands."
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