"SAP welcomes the findings of the ASUG group and continually listens to our customers and partners," a spokeswoman said via email on Thursday. "We have always been customer-centric in our approach to formulating our product and customer adoption strategies and the SAP Hana product and solution line is no different. SAP already has programs in place to address key priorities raised by customers, including true costs of ownership, implementation scenarios and use cases as well as the business value of SAP Hana."
The spokeswoman cited SAP's Hana Academy and MOOC (massive open online course) training for Hana, as well as a recently launched awards program meant to showcase customers using Hana in innovative ways.
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