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US$6m POS deal goes to Cuscapi, says Malaysia Airport Holdings

AvantiKumar | Feb. 17, 2014
Under the five-year deal, F&B solutions provider Cuscapi will manage the POS system for KLIA and the upcoming low-cost KLIA 2 terminal.

Her Chor Siong, CEO of Cuscapi Berhad modified 

Photo - Her Chor Siong, CEO of Cuscapi Berhad.


Food & beverage systems provider Cuscapi is to provide and manage the point -of-sale [POS] system for Kuala Lumpur International Airport [KLIA] as well as the upcoming low-cost terminal KLIA 2 in a five-year deal worth RM21 million [US$6.25 million].

Under the deal signed with Malaysia Airport Holdings Berhad (MAHB), Cuscapi will provide the hardware and software solutions as part of the implementation and will then perform an annual maintenance during the five-year term of the contract.

"Cuscapi will ensure that all necessary procurements as well as resources are in place to ensure that the POS system is up and running for the new low-cost carrier terminal [LCCT] KLIA 2 when it opens on May 2," said Cuscapi chief executive officer, Her Chor Siong.

"The realisation of this new project is expected to contribute positively to the company's performance for FY 2014," said Her, adding that Cuscapi's integrated POS system as been serving all the retailers at the existing KLIA terminal for four years.

This has helped to secure the POS system contract for the new LCCT KLIA 2 terminal, he said. "Cuscapi will support almost 100 retail units for both the existing KLIA terminal as well as the new LCCT KLIA 2."

Cuscapi intends to expand its services to airports throughout the Asian region, said Her. "Especially to those countries that have plans underway to expand or upgrade their airports to cater for the huge increase in air traffic and travellers."

Cuscapi's POS system series serves F&B operators in Malaysia and its clientele among others are KFC, Pizza Hut, Pappa Rich, Sushi King, A&W and TGI Fridays, he said.

Her said that one of its in-house developed systems is REV, which uses an interactive tablet and functions as a customer self-ordering system. "This allows restaurant diners to view the menu electronically and make orders with minimal interventions. The deployment of the tablet enhances operational efficiency for F & B outlets, which could translate to significant cost savings and increased revenue."

Cuscapi has nine offices in KL, Singapore, Bangkok, Jakarta, Manila, Beijing, Shanghai, Suzhou and Guangzhou.


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