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The 7 most in-demand tech jobs for 2018 — and how to hire for them

Sarah K. White | Nov. 5, 2017
From data scientists to data security pros, the battle for the best in IT talent will wage on next year. Here’s what to look for when you’re hiring for the 7 most in-demand jobs for 2018 — and how much you should offer based on experience.

Skills and experience to look for:

  • Bachelor’s degree in computer science or database experience
  • Experience with enterprise database programs like Microsoft SQL Server, Oracle or IBM DB2
  • Certifications such as Microsoft Certified Database Administrator or Oracle Database Administrator Certified Professional

Help desk or support desk technician

For customer-facing businesses, the help desk is an important part of running an efficient business. As the first line of defense for customer service and troubleshooting, help desk workers need to have the right technical and soft skills for the job. Robert Half Technology breaks out the role of help desk technician into three tiers, since the job description and requirements can vary significantly based on the business.

Skills and experience to look for:

  • Tier 1: Entry-level positions that require less than two years of experience, an associate’s degree or coursework at a technical school.
  • Tier 2: Positions requiring two to four years of experience, a two-year or bachelor’s degree and relevant work experience.
  • Tier 3: Four or more years of experience in a help desk setting, bachelor’s degree in a related field and professional certifications.

Network administrator

Network administrators are responsible for handling LAN/WAN protocol, software and hardware. They spend a lot of time troubleshooting and typically need to be on call in case of an emergency or failure. What you look for in experience will depend on how extensive your network needs are, but there are certain skills and certifications that can help you find the most qualified workers.

Skills and experience to look for:

  • Troubleshooting and communication skills
  • Analytic and diagnostic skills
  • A willingness to be on call after hours
  • A bachelor’s degree or five-plus years of related work experience
  • Professional certifications

Data security administrator

Handling large amounts of data requires a dedication to security to protect your business, employees, clients and customers. Data security admins are responsible for defining network security requirements, ensuring all security measures are up to date, monitoring company-wide security practices and implementing security strategies.

Skills and experience to look for:

  • Critical thinking and complex problem solving
  • Innovative and proactive thinking
  • A willingness to continue learning new skills
  • Strong programming, mathematics and general engineering skills
  • A bachelor’s degree, relevant certifications and a background in computer science

System administrator

Like most jobs in IT, a system administrator should demonstrate strong problem-solving, communication and analytical skills. But a system admin also needs a strong technical understanding of the company’s specific hardware and software. What you need in a system admin will vary depending on the services, hardware and software you rely on.

Skills and experience to look for:

  • Experience with servers, backup and recovery and installing, patching and upgrading software
  • Experience troubleshooting and resolving hardware, software and networking problems
  • A bachelor’s degree in computer science, associate’s degree or technical training certificate
  • Certifications such as the Microsoft Certified Systems Administrator (MCSA), Microsoft Certified Systems Engineer (MCSE) or Sun Certified System Administrator (SCSA).

Related hiring articles:

IDG Insider

 

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