Photo - (From left) Nitin Bhat, Partner of Frost & Sullivan, presenting the 'Best Managed Service Provider of the Year' award to Strateq's Group CEO, YBhg Datuk Ir Dr Ahmad Fikri.
IT services firm Strateq Data Centre (Strateq) has won the 2013 Frost & Sullivan Malaysia Excellence Award in the Best Managed Service Provider of the Year category for its performance in areas that include customer service, technology innovation and strategic product development.
During the presentation of the award to Strateq, group chief executive officer Datuk Ir Dr Ahmad Fikri Hussein said the award was recognition of the company's client-centric approach to the delivery of IT services.
"Winning this award is extremely meaningful to Strateq, it validates our continued investment in best-service practices, the highest calibre of people and leading technologies," said Ahmad Fikri, adding that the company has demonstrated a track record of service excellence during the delivery of data centre and business continuity services to a diverse range of clients.
"When it comes to data centre and business continuity, Strateq has the ability to offer one of the broadest, complete turnkey solutions, connecting state-of-the-art infrastructure, proven methodologies, and strong vendor partnerships, which make our offerings one of the most practical and future-proof in the market place today," he said. "Coupled with the team's deep industry experience, we are offering a single point of accountability that is crucial for our clients."
Strateq's managed services portfolio has helped position the company as one of the few players in Malaysia to offer a comprehensive offering ranging from data centre services to managed services. Its impressive growth of 60 percent in 2012 endorses its product offerings among its clients," said Frost & Sullivan industry analyst, Asia Pacific ICT practice, Ganesan Periakarruppan.
"Strateq in 2012 has taken the vertical approach by working with players in the healthcare, oil & gas industry and government sectors," said Periakarruppan.
Fourth data centre in view
Strateq's Ahmad Fikri said that the company has two data centres in Malaysia and one data centre in Singapore, totalling more than 100,000 sq. ft. space. It has successfully managed more than 40 actual declared disasters and more than 3,000 business continuity and disaster recovery tests.
"Strateq is finalising its expansion plan for a fourth data centre in the Klang Valley area," he said. "To keep our world-class service ahead, we will continue to grow our competitive advantages to new heights through continuous deployment of leading technologies such as coming out with a range of cloud-based data centre and business continuity services that will cater to our clients' evolving business requirements."
Malaysia-based technology enabler Strateq (formerly known as Kompakar), which offers solutions for healthcare, oil & gas downstream, data centre, enterprise as well as services for business continuity, has expanded into China, Hong Kong, Philippines, Singapore and Thailand.
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