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Telekom Malaysia launches high-speed broadband service

AvantiKumar | March 25, 2010
'UniFi' to deliver faster, more reliable online experience: TM

KUALA LUMPUR, 25 MARCH 2010 -- Malaysian communications provider Telekom Malaysia (TM) has launched its new high-speed broadband service called 'UniFi.'

TM chairman Datuk Dr. Halim Shafie said that the new service would deliver a richer, faster, and more reliable online experience, which would help connect and bring people together to communicate and collaborate.

Now that UniFi, our next-generation Internet infrastructure and service has arrived for Malaysians, we anticipate it will be a digital lifestyle changer as well as enabler for the vast majority of our subscribers, said Halim. I am truly excited at this next phase of growth for TM where we are aiming to take our services to the next level.

TM's UniFi high-speed broadband packages comprise triple-play services of high-speed Internet, video (IPTV), and phone, with speeds of 5 Mbps, 10Mbps and 20Mbps, he said.

The IPTV service, which makes up part of the value-add bundled service, will be delivered via an 8Mbps connection exclusively and in addition to the data speeds subscribed by the customers, he added.  With IPTV, customers can enjoy 22 linear channels, video-on-demand and interactive services such as games, tourism information, etc.

HSBB [high-speed broadband] is a flagship project of the National Broadband Initiative that is expected to help boost the country's competitiveness and enable citizens and businesses to tap into the opportunities in the social and economic spheres. From the economic perspective, HSBB is expected to have a high multiplier effect for businesses, allowing for easier and more efficient collaboration that will drive productivity levels higher and enhance revenue generation.

Signed in September 2008, the US$3.4 billion (RM11.3 billion) national HSBB project is a public-private-partnership [PPP] agreement between TM and the Malaysian government  to develop next-generation high-speed broadband infrastructure and services for the nation. TM is putting up US$2.69 billion (RM8.9 billion) while the government is co-investing US$730 million (RM2.4 billion) on an incurred claims basis based on project milestones reached by TM.


 High-speed broadband fibre

Halim added that the initial areas covered by TM's UniFi are the four exchange areas of Shah Alam, Subang Jaya, Taman Tun Dr Ismail and Bangsar. TM has already completed 311,000 premises passed, surpassing the target of 300,000 premises passed by the end of March. In addition to these four exchange areas, UniFi is to be expanded to another 22 exchange areas by June and a further 22 by December.

That means, by year-end 2010, TM's UniFi will cover 48 exchange areas with a total of 750,000 premises passed, Halim said. This would include key areas such as Putrajaya, Cyberjaya and Iskandar Malaysia. A schedule of expansion and area availability is available on the TM website.

Our efforts in putting in place a high-speed broadband fibre-optic infrastructure is the first of its kind in the world with regards to its scope and time-to-build, said TM group chief executive officer, Dato' Zamzamzairani Mohd Isa.

By the end of 2012 in accordance with the completion of the first phase of the national HSBB project roll-out as agreed with the government about 1.3 million premises will be passed nationwide, giving them access to TM UniFi services, said Zamzamzairani. These nationwide areas identified as Zone 1 include the Inner Klang Valley, Iskandar Malaysia, and key industrial sites around the nation.

Some 4,000 of our staff are involved in the project and have been working relentlessly since 18 months ago after we signed the public-private partnership (PPP) agreement with the government, he said.

This project also involved over 2,500 staff of our contractors who have been instrumental towards contributing to the premises passed thus far, he added. So the launch of UniFi, delivered on time as promised, is a testament to the dedication, determination and teamwork of all the people involved in the project. I would say that the launch of UniFi supports our belief that TM has shouldered this responsibility to the best of our ability, and the trust put on us to deliver the project has not been misplaced.

TM expects customers' registrations and installations to begin at a more measured pace for the first three months to ensure installation quality and fine tune the network in the initial four areas before gradually picking up steam as the installation teams gather more experience, Zamzamzairani said.