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Microsoft says it learned lessons from Windows Phone update fiasco

Jon Brodkin, Network World | April 13, 2011
Microsoft did not realize how different smartphones are from PCs until recent software updates broke new Windows Phone 7 devices.

Belfiore said Microsoft had promised to add copy-and-paste functionality to Windows Phone 7 earlier this year, but that was delayed. "It's now rolling out," he said. "It's not available to everyone yet because some mobile operators are still testing it."

Microsoft's Windows Phone 7 is well behind Android and Apple's iPhone in market share. Belfiore delivered his explanation of the Windows Phone7 update process at the beginning of his keynote, and was expected to focus on future improvements to WP7 for the rest of the session.

"We're pretty optimistic that we've gone thru that learning process and we're not going to face those issues in the future," he said.

 

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