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Problems flagged months before HPE hardware failure hit ATO systems

Leon Spencer | June 12, 2017
At least 77 events related to components that failed in the December 2016 outage were logged months earlier.

"The recovery was slower because some of the recovery tools required were themselves stored on the same SAN that failed," he said.

In early February, Jordan took aim at HPE, suggesting that the agency's technology partner had "failed" to reliably provide it with its contracted services.

"Initial indications are there has been a failure by Hewlett Packard Enterprise (HPE) to provide contracted services in a reliable way and ensure stability of our systems," Jordan said in a statement published on 8 February.

 

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