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UK software firm to strengthen safety protocols at AirAsia: digital transformation

AvantiKumar | Sept. 27, 2017
Malaysia headquartered AirAsia Group’s Head of Safety, Captain Ling Liong Tien said the software implementation is another step in becoming a digital airline.

AirAsia plane

Photo credit: AirAsia


  Malaysia's low-cost carrier AirAsia is implementing software to enhance aviation safety, quality and risk management processes

AirAsia Group's head of Safety, Captain Ling Liong Tien said the move is "in line with AirAsia's vision to be a digital airline, safety performance can be measured accurately using a wealth of data."

Captain Ling said the new project will allow in key users such safety investigators, auditors and risk owners to use the new system daily.

He said UK listed Ideagen Coruson has been selected as the technology partner for this new step. "With Ideagen Coruson, we are delighted to be implementing new, modern software which will make our reporting systems more effective, providing a higher quality of safety assurance."
Coruson will also be available for safety event and hazard reporting to AirAsia's 20,000-strong workforce, which includes pilots, cabin crew and engineers. With operations based in Malaysia, Thailand, Indonesia, Philippines and India, AirAsia is expecting to roll out Ideagen Coruson as its dedicated digital safety management system with business intelligence capability.
 Business intelligence capability

Steven Cespedes (pic below), Ideagen's head of Aviation, explained that the implementation project will be effected over three stages underpinned by a focus on safety management throughout followed by auditing and risk requirements.

The core of the project is Ideagen's cloud-based GRC (governance, risk management, compliance) software product, which he said is being used by many aviation organisations in the world including British Airways, and Haeco Group.


Cespedes said: "Ideagen is a global leader in providing safety, quality, risk and performance management software to the aviation industry and currently has over 300 customers across the globe using our products.

"This contract with AirAsia is an exciting one and cements our standing in the Asian aviation industry," he continued. "We are eager to begin working closely with the team at AirAsia, an exciting and forward-thinking organisation, and look forward to helping them achieve operational excellence throughout all aspects of their business."

Future plans

 AirAsia's management will have enhanced oversight of business performance and will be able to standardise operations across the group's nine airlines, said Captain Ling.
 He also said Coruson will with any future expansion plans. "Ideagen Coruson will enable us to centralise all aspects of safety reporting and quality auditing and allow us to increase levels of proactive risk management."

"The software will provide us with a modern interface, quick access to all safety data via one system and give us an immediate synopsis of business performance," said Captain Ling.

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