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Cloud security a key concern for Singapore IT decision makers: BT

Zafirah Salim | Sept. 26, 2014
One-third of the polled respondents are found to be adopting mass market ‘consumer’ services instead of those designed specifically for the enterprise.

Data security and trust in cloud-based services are a major concern for IT decision makers within large organisations, according to a new global study from communications services and solutions provider BT.

This remains true despite the fact that 70 percent of the respondents in Singapore actually adopt cloud storage and web applications within their business. Furthermore, a third of them have adopted mass market 'consumer' services instead of those designed specifically for the enterprise.

The new study explores the attitudes to, and use of, cloud-based services of IT decision makers from enterprise organisations across 11 countries and regions globally.

Within Singapore, it is found that data security is the main concern for 87 percent of IT decision makers when it comes to using cloud-based services. More than half of the respondents (60 percent) admit that they are "very, or extremely anxious" about the security implications of these services.

With regards to opting for consumer solutions over cloud offerings tailored to the enterprise, 60 percent of respondents have the impression that enterprise cloud applications and services are too expensive, and about a third of them (33 percent) believe that mass market public cloud applications and services are as effective as using those designed specifically for enterprise users.

For more than half (73 percent) of IT decision makers, trusting a third party is also a concern. 30 percent of respondents have the impression that all cloud services are inherently insecure and 29 percent of those surveyed said that they had experienced a data breach incident where their cloud service provider was the party at fault.

Teng Sherng Lim, head of BT Security, Asia, Middle East and Africa, highlighted that the adoption of cloud services has increased rapidly across the globe, as organisations seek to reap the numerous benefits - such as scalability, fast deployment and ubiquitous network access - these services can offer.

"It is an interesting paradox that the survey has exposed - on the one hand decision makers are concerned about the security implications of using public cloud services but on the other, their buying decisions seem to be driven by short term cost perceptions. We invite these decision makers to also weigh up the reputational cost and impact on their brand of a cloud security breach," said Lim. "Enterprise cloud applications and services are designed to help businesses realise the possibilities in the cloud while substantially decreasing risk. For example, our own BT Cloud Compute portfolio can provide security around cloud storage, while our BT Assure portfolio brings powerful cloud based security and risk management to the network. This can end up providing very substantial savings."

"I would suggest organisations undertake a thorough risk analysis before opting for mass market cloud services. Every organisation has a different appetite for risk and these needs to be factored into the decision buying equation. Our security specialists can help them make the right assessment for the optimal solution to limit their risks, and deliver a great performance, whatever their needs may be," he added.


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