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How Accenture’s internal transformation shaped its local go-to-market strategy

Chris Player | June 21, 2017
Shift to public cloud reinvigorates GSI's approach to new technologies.

Conti said the vast number of Skype for Business users have required the firm to maintain a telephony infrastructure to support call volumes.

"As the company is so big, some of the solutions need to be dedicated, but as cloud solutions mature and technology evolves, ideally we can get rid of that as well," he added.

On both sides of the Tasman, Accenture does not have any dedicated data centre space, but maintains small amounts of on-premise infrastructure at each of its local offices.


Meeting demand from within and without

To meet the growing demand for cloud services, Accenture Australia has been on a hiring spree of late, cloud specialists in particular.

"Various divisions within Accenture are looking to hire cloud skills,” Conti said. “In my area, it is more about the infrastructure space with AWS and Azure, those are the two key areas where we are actively hiring.”

Conti said the company is also assessing the potential of Google’s impending cloud platform launch in Australia, detailing his admiration of the search giant’s growth since launching the solution.

However, this is only a part of Accenture’s talent requirements as it looks to address growing trends in the market.

“As you move up the stack, you start to look at Platform-as-a-Service (PaaS), Software-as-a-Service (SaaS) and development and operations (DevOps), it becomes about Salesforce, Workday, Success Factor, Ariba and Concur,” he said.

As a result, Conti said the company is looking for skills in DevOps because it is becoming the de facto standard for digital applications.

“People who can come in, establish a strategy and development solution are in high demand," he said. "My colleagues are looking to hire 30 people in the next few months just in the DevOps practice.”

Conti said the company is looking to bring on at least 100 new people in the SaaS area in the near future.

"That’s what we see as the need in the market,” he said. “It is moving pretty fast and while there are still some on-going projects in the private cloud and on premise areas, that is not where the demand is.”

As a part of this push, Accenture A/NZ recently formalised a collaboration agreement with Sydney-based hosting and managed service provider, Bulletproof.

The company also deals with a number of State and Federal Government agencies, many of which now have cloud-first strategies.

Locally, Accenture played a role - along with the integration arm of IBM - in helping the Australian Taxation Office (ATO) shift all its mission critical applications to AWS

In addition, the Department of Defence recently awarded an $8.38 million contract for the provision of software support activities as part of its payment system overhaul to the GSI.


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