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Mobility & Cloud: Democratising IT

T.C. Seow | Sept. 28, 2012
CIO Asia speaks to Trent Mayberry, managing director (technology growth platform, ASEAN) of Accenture on trends affecting mobility and cloud computing.

Trent Mayberry, Accenture
Photo: Trent Mayberry of Accenture.

CIO Asia speaks to Trent Mayberry, managing director (technology growth platform, ASEAN) of Accenture on trends affecting mobility and cloud computing.

CIO Asia: New technologies such as mobility and cloud computing are fast gaining traction for consumers and enterprises. How will the current interest in mobility change the business landscape?

Trent Mayberry: The combination of cloud and mobility represents the recognition of a fundamental shift in computing approach. Firstly, consumers and employees are not stationary; they are constantly moving, assembling in specific groups and interacting with their environment.

With mobility, individuals can take their technology with them to make better decisions, get better value in the field, conduct safer inspections and remain connected to their network round the clock. Mobility will be the dominant way we interact with technology for the foreseeable future.

With cloud, we are seeing a fundamental shift in the way organisations and consumers use technology. No longer are you required to own your infrastructure, purchase redundant solutions and house all of your computing needs in dedicated data centres. Organisations are able to leverage significant economies of scale through the cloud architecture that is secure, professionally managed and cost effective. At the same time, large scale enterprise applications are available on this architecture that can reduce non-discretionary costs and encourage the business to leverage standardised solutions and only invest heavily in truly differentiated IT.

In addition, consumers and sole proprietors are able to access computing resources, both infrastructure and services, that were once only within reach of large corporations.

As a result, IT has been democratised with the advent of cloud and mobile technologies.

Businesses should know how to embark on their analytics journey. What advice or recommendations do you have for CIOs to begin the process in a meaningful way?

Accenture acknowledges that data is becoming the new currency for business. We are now getting access to public data, social data, behaviour data and private data. The availability, collection and mining of vast amounts of contextual information can be overwhelming. As a result, data architecture and data services have emerged in response to this trend.

It is important to understand how data can be captured effectively and what needs to happen to quickly generate insights and meaningful actions for the business. To start, an organisation needs to inventory the data that it is already managing and make sure it is well understood. They also need to establish a data architecture that can manage the creation, indexing, optimisation, analysis and retirement of this information, plus essential data available from outside the organisation. They need to break down the silos of data within their organisation and leverage this essential asset to develop better insights about their operations, deliver better service to their customers, and adopt a more disciplined approach to identifying new business opportunities.


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