For Delhi-based CI Infotech, public cloud is a game-changer. The company is already offering Iaas and various Saas applications to its existing and new customers. Instead of building its own infrastructure, the SI has partnered with a host to offer these services. While most of the Saas offerings are the SI's own IP, CI Infotech is also planning to partner with ISVs to develop more vertical-specific applications.
The SI has an interesting mix of SMBs and enterprises as its customers for the public cloud. "We can't really equate the cloud to something like a dot-com boom, but the market is definitely evolving. Customers, whether it's SMBs or enterprises, want to understand benefits of opex models. And if the observations by industry gurus are anything to go by, we can evidently see a bright future for public cloud," says Irvinder Singh, Director, CI Infotech.
For security experts like Chennai-based Digital Track Solutions, public cloud has always been a great prospective market. After testing the market by offering managed security services to its existing customers, the company is now all set to offer security solutions on pay-as-you-go model. "We will be setting up infrastructure to host the security infrastructure for our customers.
We have seen increasing demand from our existing customers for a service-based model like this," says ST Muneer Ahamed, MD, Digital Track Solutions.
Think Before Moving
Experienced players, however, advise to be watchful about each move. Unlike a product delivery or solution implementation, public cloud is
not likely to give overnight returns and one should have a well thought out blueprint for atleast two to three years.
As a manpower intensive business model, the public cloud calls for extraordinary efforts around developing services capabilities, and above all a service-oriented culture within the organization. One might be required to spend surplus time understanding the overall IT vision of the customer and also in proving your credentials.
"Remember, you are expected to showcase really matured consulting and services capabilities and you will be constantly compared with large players in the industry," says Kallakurchi of Choice Solutions. For a product-oriented company, this means a lot of reshuffle and make-over.
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