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Windows smartphone owners question Microsoft's commitment after OneDrive space reduction

Gregg Keizer | Nov. 9, 2015
Ironic: Microsoft pitched more storage last year to iPhone owners, but loudest complaints now come from Windows phone users.

"I've been a supporter of Microsoft, a beta tester and user of the OS, Windows Phone, etc.," said Ken Rylander. "This is awful. It makes me want to switch to a new phone and possibly another operating system. Why have a built-in cloud storage program that isn't good for anything but a few Word files? Really?"

As of Saturday, the petition had collected 6,200 virtual signatures.

Windows-powered smartphones represent a small minority of the devices being sold and currently in use, according to data from research firms.

In August, IDC reduced its 2015 forecast for Windows smartphones, predicting that 37 million would ship during the year, a number that would represent just 2.6% of all handsets. Three months earlier, IDC had forecast Windows phone shipments of 47 million, or 3.2% of the total.

More recently, Kantar pegged Windows phone ownership in the U.S. at 3.9%, down from 4.2% the year prior.

In light of those numbers, Windows Phone owners questioned Microsoft's decision to shrink OneDrive's free storage allotment.

"Just when I was looking forward to [finally] having a flagship Windows phone experience (and very intrigued by the direction it's headed with Continuum), Microsoft goes and does something that feels like it will short circuit that experience," said Richard King in one of the more than 3,400 comments about the OneDrive changes on Microsoft's own UserVoice service this week. "Crushing the basic/included/integrated cloud storage by over 80% just when your hardware is expanding on the idea of integrated cloud linked/based ecosystem is totally [expletives deleted]."

The "Give us back our storage" demand on UserVoice has garnered more than 60,000 "votes," the most of any OneDrive request by a large margin.

"Any Windows phone user that has been backing up photos/videos has easily surpassed 5GB. How about doing some user studies? Seems like you are more willing to kill Windows Phone every day," echoed Chad Bentz on UserVoice.


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