A global travel agency has migrated its core IT infrastructure in Hong Kong to Dimension Data's Managed Cloud Platform to better support its lines of business ranging from flights to cruises, hotels to resorts, and car rentals.
"Travel is a fast, competitive and extremely demanding industry that involves linking many transaction parties, managing a lot of personal data and managing very high customer volumes - especially in peak holiday seasons. We have always relied on a strong IT infrastructure to maintain efficiency and support the rapid growth of our business," said a spokesperson for the travel agency in Dimension Data's media release.
"With the insight, expertise and support of Dimension Data, we have taken the next logical step by decoupling the organisation from the burden and limitations of managing and maintaining a data centre in Hong Kong. Adopting cloud services for the business means our IT environment is quicker, scalable, more cost-effective and not to mention inherently more secure than ever before," the spokesperson added.
According to Dimension Data -- who planned, executed, and managed the agency's IT infrastructure migration -- the project was rolled out in two phases. Phase 1 covered the migration of the agency's online booking system and Active Directory, while Phase 2 focused on the migration of the call logging system, file services, and back office applications.
The ICT solutions and services provider added that the move to migrate to the cloud has allowed the travel agency to save 20 percent of its previous IT costs. Moreover, the travel agency now does not need to buy additional backup licences and hardware to back up new applications.
More importantly, Dimension Data highlighted that the move enabled the travel agency to prepare cloud resources within one to two days for procurement, compared to the traditional approach which used to take a week.
Sign up for Computerworld eNewsletters.