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Malaysia's AIMS receives ISO certification, and marks up two other major achievements

AvantiKumar | April 29, 2016
AIMS' CEO Chiew Kok Hin said this is the first APAC datacentre to partner with Ni2 in order to provide ITSM-DCIM-OSS capabilities under one single platform.

AIMS Group CEO, Chiew Kok Hin receives the 2016 Frost and Sullivan award 

Photo - AIMS CEO CHiew Kok Hin (on right receives the 2016 'Data Centre Services Provider of the Year 2016' from Frost & Sullivan.


Malaysia-based carrier-neutral data services provider The AIMS Group (AIMS) said it has recently received international ISO certification, a Frost and Sullivan award, and has also become the first APAC datacentre to partner Ni2 to provide ITSM-DCIM-OSS capabilities under one single platform.

Speaking of the certification, AIMS Group chief executive officer Chiew Kok Hin said: "The ISO/IEC 20000-1:2011 certification [from the British Standards Institution (BSI)] is a highly acclaimed certification for the datacentre industry that encompasses our data centre operations, managed services and supporting functions."
"AIMS will like to take this opportunity to thank Malaysia Digital Economy Corporation (MDEC) for helping facilitate and subsidise this certification process that enables us to provide our customers with internationally certified business standards," said Chiew. 
ISO 20000 is a Service Management standard that promotes an integrated process approach to effectively deliver services to meet business and customer requirements and it is also the global de facto standard for IT Services.

The certification was awarded to AIMS after an extensive audit by BSI Services Malaysia, a leading certification body training and business improvement provider, he said.

Ni2 partnership

Chiew said that following the industry certification, AIMS has become the first datacentre in Asia Pacific to partner with Network Infrastructure Inventory Inc. (Ni2) to provide customers with IT Service Management (ITSM), Operational Support Systems (OSS), and Data Centre Infrastructure Management (DCIM) capabilities in one platform.
"We chose Ni2 as they are the only vendor that is uniquely capable of offering ITSM-DCIM-OSS capabilities under one single platform. This is an important aspect for customers especially in the financial, oil and gas and telecommunications sectors, who are looking to outsource their infrastructure/ data centre facilities to companies like AIMS," he said.
"With the Ni2 platform in place, AIMS will be able to provide faster and more efficient services for our customers. This investment is part of AIMS constant mission to provide world class service for our customers while continuing to deliver or even exceed our customers expected level of service," said Chiew. 
"We are very happy to have been chosen by AIMS as its ITSM-DCIM-OSS platform provider of choice. We are also very excited to partner with the fastest growing IT service provider in the APAC region," said Ni2's chief executive officer, Joseph Hatchuel.
 AIMS was recently announced the 2016 'Data Centre Services Provider of the Year' by Frost & Sullivan. AIMS had won the same award in 2014.

"We are honoured to once again be named Frost & Sullivan 'Data Centre Services Provider of the Year.' With our new investments and ISO/IEC 20000-1:2011 certification, AIMS is set to further enhance the standards of the datacentre industry in Malaysia," said Chiew.


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