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Banks fail to capture interest in digital money management, claims Forrester

Matthew Finnegan | Aug. 6, 2014
Report shows less than 22 percent of customers using finance management tools.

However, by focusing on providing management tools through mobile devices such as tablets, banks can overcome some of the usability problems in future and encourage greater uptake.

"Tablet apps present an opportunity to create next generation digital money management, free from the strait-jacket of older online banking platforms," said the report.


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