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Banks turn to smartphone tech to fight online fraud

Ellen Messmer | Feb. 14, 2014
To ward off cyber-crooks trying to break into customers' accounts, banks are expanding their security efforts beyond desktops and onto iPhones and other mobile devices.

Nuance Communications is providing the back-end server authentication piece for the project. Brett Beranek, senior principal of solutions marketing at Nuance, says once  the individual's audio voiceprint is sent digitally via the smartphone app, it's matched against a voiceprint database as part of the "go" or "no-go" decision-making process. If the match is approved, the user gets access via the smartphone to the appropriate account.


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