Systems development is directed at the line-of-business level, which ensures that we are close to our customers and to the market. It's also valuable for my team to bring these groups together regularly to share ideas about the effective use of technology.
It's important that IT leaders and employees understand how their work relates to the company's success. Rather than IT having separate goals, we measure our success by the business goals of the company. An example is the revenue growth or expense reduction we achieve through an initiative or proof-of-concept. Ultimately, our contribution to the market value of the company guides our technology investments on a quarter-to-quarter and year-to-year basis.
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