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'Consumerization of IT' taking its toll on IT managers

Shane O'Neill | Sept. 15, 2011
"Consumerization of IT" may be an overused phrase, but it is by no means a fad.

As for keeping an inventory of personal devices and applications, a majority of respondents feel they are not doing a good enough job. When asked, 64 percent reported they are not confident they know of all non-company owned devices and applications that are connecting to the network.

Having formal policies in place to support personal devices used for work is viewed as important by a large majority of respondents (88 percent) and 69 percent have some kind of formal policy in place around the use of personal devices. Nevertheless, 62 percent report their company lacks the necessary tools to support employee personal devices, regardless of whether policies are in place or not.

As with any disruptive change in a business, the consumerization of IT will call for big adjustments from IT to facilitate the use of personal devices at work. It's a movement that will not be going away anytime soon.

"Consumerization of IT is not simply a passing trend -- it is the way business will be conducted on an ongoing basis, especially in the SMB market," says Diane Hagglund, senior research analyst for Dimensional Research and the study's author. "So it is critical that companies put policies and standards into place to support these devices and ensure the security of corporate data and intellectual property."


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