The stock Android OS has long offered simpler voice command support, but Samsung has augmented it with the "Siri light" S Voice feature. Samsung's S Voice has been improved since its launch to be more like Siri, able to answer questions such as "What is 2 plus 2?" and "How do I get to San Jose?" But in the InfoWorld Test Center's tests, Siri is faster, more accurate, and more contextual in its responses than S Voice is. Android 4.1 "Jelly Bean" promises to improve Android's voice features, and Samsung says the Galaxy S III will get "Jelly Bean" by January.
Apple's AirPrint protocol is reliable and widely supported in apps and many printers, and AirPrint is easy to add to your network even if your printers don't support it. Android has no such simple printing facility.
Apple's big app gap is in maps and navigation. iOS 6 replaced Google Maps with Apple's own service, and it doesn't work very well. CEO Tim Cook last week apolgized for the mess and recommended that iPhone users switch to competing services until Apple fixes the problem. One of his recommendations matches mine: the free Waze. It's even better than the built-in navigation app in Android.
The iPhone both legitimized and popularized the whole notion of mobile apps, and five years later, no one yet does it better.
Another area where Android has historically lagged is in business-grade security and management. iOS 4 in 2010 swept aside the limitations that kept most organizations wedded to the BlackBerry; as a result, the iPhone has become the de facto corporate standard at most businesses. Meanwhile, IT folks who now accept iPhones as legitimate business devices want nothing to do with Android.
That prejudice is a bit unfair. Android 4.0 "Ice Cream Sandwich," which the Galaxy S III uses, put in the basics that businesses want: on-device encryption and support for the most-used Exchange ActiveSync (EAS) policies. Samsung and Motorola Mobility both produce business-capable devices using these features as the norm.
iOS does have better VPN compatibility than Android does, and many Android devices have difficulty connecting to PEAP-secured Wi-Fi networks. The Galaxy S III isn't one of them, but it shares the more limited VPN compatibility of other Android devices, especially with Cisco IPSec VPNs. Fortunately, Cisco has a free AnyConnect VPN app in the Google Play market that overcomes those compatibility issues for its VPNs -- but you need to pay for a client license for it to work.
The Google Play market is full of malware, unlike the Apple App Store, so Android devices are inherently riskier to bring into a business environment. But the major mobile device management (MDM) vendors offer Android clients to provide secured apps for business email and related information, and there are efforts afoot to create a highly secure version of Android that the U.S. defense agencies could use. Samsung provides strong security in the Android context, and with the right management tools, the Galaxy S III can be safely used and properly managed.
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