Google claimed that DOI officials told it and one of its resellers that its Google Apps for Government did not meet the agency's security requirements.
Google's confusion over what is certified and what isn't shows the company's inexperience in dealing with the federal government, said Retallack.
"Microsoft, like a lot of other federal contractors, has many, many years of experience with the federal government and contracts, and has a very large contingent dedicated to that," Retallack said. "What strikes me about Google is that their capabilities here may not be as complete as Microsoft's, and that got them into a little bit of trouble. They may have things to learn."
It's not uncommon for major contracts to be disputed, something Retallack knows from his time at Boeing.
"This is a tough business to be in," he said. "It's not unusual for IT projects to be protested, or at least discussed. And when there's lots of money involved, people are going to do all they can."
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