4. Experiment and Have Fun
Google Hangouts, Google's video chat capability, is one feature of the Google+ suite that Hanapole and his team-as well as others-are using frequently.
Before Hangouts, Hanapole's team used Microsoft Office's Live Meeting, which he says was a "pretty heavy download" and caused a lot of user frustration. Hangouts, he says, has a much shorter learning curve and is fun to use.
"We use Hangouts for staff meetings and sharing screens," Hanapole says. "It's fun, it's easy, and we're starting to see more and more of our employees with Web cameras and other devices that let them consume a Hangout-it's something they're identifying more with."
Most recently, Hanapole used Hangouts during a team outing where his department held an award ceremony for the top performers in IT. Using a Hangout made it easier to relive the event and share photos-something that previously would need to be sent and uploaded through the internal communications group onto an intranet, he says.
"Hangouts are just simple to use and it's a more modern way of bringing together your team, which used to be cumbersome and costly and not as easy of a user experience," Hanapole says. "And Google+ as a whole is just a very straightforward approach to solving a communications issue and bringing together teams at a very low cost."
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