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How Rackspace hires admins: Textbook questions vs. break-fix challenges

Patrick Thibodeau | July 22, 2013
Former Rackspace employees form online testing startup, which the company now uses as an initial candidate screen

A follow-up to the online tests may include a review of the results with a candidate. For the person who ran out of time, they may ask them what happened, said Walsh.

The TrueAbility test "is not a gatekeeper, per se, it's more of a guide," said Walsh. "We don't want to lose out on good talent," she said.

Owen said they have about 20 customers, and are working to broaden skills that the server environments can test for. He said the service can also be used to hold contests, and draw in people, who, if they do well on the test, may get a call from an interested employer.


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