'Tis the season to begin ramping up online shopping activity, and for retailers that means doing all they can to ensure their websites are up, highly available and able to handle peak capacity. Looming in many IT managers' minds is the cautionary tale of Target, whose website crashed twice this fall after it was inundated by an unprecedented number of online shoppers when the retailer began selling clothing and accessories from high-end Italian fashion company Missoni.
Although companies are becoming savvier about bulletproofing their sites, crashes will inevitably occur due to continuous changes made to enhance the online shopping experience, he says. "You can't just put a site up and have it be static; there are lots of moving parts and it creates complexity, and there's fallout."
Esther Shein is a freelance writer and editor. She can be reached at email@example.com.