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How to negotiate a collaborative outsourcing deal

Stephanie Overby | April 28, 2014
You say you want more from your IT outsourcing service provider, yet you fall back on the same old negotiating tactics. To find out how to develop a more collaborative relationship with service providers, talked Kate Vitasek, who wrote the book on the subject. Can you take collaborative outsourcing too far?

Vitasek: I don't see how. I suppose there could be such a thing as being so collaborative that results get lost in the shuffle. But I've never seen that happen. It's not about collaborating simply for the sake of collaboration.


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