Fiberlink's Maas360 offers its own application catalog for internal apps, and lets Hawthorn's IT group track software downloads and updates to the iPads. Recently, the group pushed out a self-install app to the sales team. Everyone had picked it up within 18 hours, but the next morning, Clay could see that five iPads had not run the installation. IT staff called each of those users and told them to run the app.
One of the biggest complications with iOS is that it doesn't support an administrative password, and therefore, third-party management applications can't either. As a result, there's no simple, standard way to restrict what users can do with the device, as they can be restricted with a Windows PC, for example.
"My users are as 'powerful' as my technical team," Potter says. "They can download anything they want, upgrade their operating system. It's a whole different game."
Sign up for Computerworld eNewsletters.