Express Data CEO, David Gage, said it had been able demonstrate high staff engagement does lead to better financial results, and it has had a meaningful improvement on its own operating profit year-on-year. A lot of organisations look at financial rewards, but that's only one piece of the puzzle, he said.
"We look at areas like training and development, broader staff benefits program, opportunities for career progression, giving people an understanding of the company's vision and strategy," Gage said.
"One of the key elements of staff engagement and retention is that people want feel like what they do everyday makes a difference to the organisation."
During the past 12 months, Express Data has also implemented a high achievers club, called Inspired.
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