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Malaysia: Look Ahead to 2012 - Part 1

AvantiKumar | Jan. 4, 2012
Computerworld Malaysia presents a 'virtual roundtable' of opinions from Malaysian industry practitioners and vendors on what we can expect in 2012.

The solution to this would be to integrate and incorporate both security and management functions in a centralised system which when connected, will provide boundaries and controls related to security parameters thus ensuring the implementation of appropriate security measures in the cloud.


Social networking

The biggest change over the past few years is social networking. Today, organisations in Malaysia increasingly want to connect their people, their applications, their processes and their customers. Thanks to Web 2.0 and mobility, social networking is allowing employees to link and share data, information and knowledge in ways that weren't imaginable only a few years ago. Most importantly, it's improving collaboration and unleashing the potential of the digital age. Business users need to be able to find and collaborate with the right people within their enterprise and across enterprises - for example, with suppliers, partners and customers - using information from the human resources system and their own private social network.



According to IDC, the rise of enterprise mobility is empowering organisations to dramatically improve business processes and workforce collaboration. Facilitating remote access to ERP applications is a growing trend and is becoming an immediate priority for organisations.  In particular, tablets - such as the iPad - will support enterprises' mobility initiatives, offering an effective option for field technicians and traveling workers.

It is important to note that not all workers should be provided with a mobile device, let alone access to mobile analytics. The standard workers who need mobile applications are executives, road warriors, sales, potential new hires, and workers always in the field, e.g., geologist looking for oil deposits, on-site project managers at a construction site or consultants. This roughly means that only about 20 percent of your total workforce needs them immediately and even then, they will all probably need different applications. With mobile applications, the HR team is to potentially publish and locally store worker and organisational data such as head count, compensation, performance ratings, etc., on the mobile device itself (if offline capabilities are required). Not only will they need to deploy a multi-level security scheme, e.g., password upon entry, VPN, encryption of local data, if device lost-recovery or remote wipe capabilities, but they will also have to ensure that the organisation is compliant with federal and local regulatory rules (Is passing employee data on a mobile device outside the corporate domain across international boundaries and then stored locally compliant?).

Organisations have ranked security, privacy and regulatory compliance as their top concerns around adoption of cloud computing technology. These will continue to be major concerns in coming years. With the increasing adoption of cloud, we see the enterprises will continue to face the challenges associated with the integration between public cloud and private data centre solutions. Some of the challenges are: real-time synchronisation of data, rapid uploading of data to get cloud applications up and running in a timely fashion and security related to access rights and compliance. With an array of new challenges to overcome and a new level of management complexity to control, enterprises must continue on their path of business agility and transformation even in the most hybrid of environments.


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