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Maxis and Embedded Wireless bring M2M health monitoring tool to market in Malaysia

AvantiKumar | July 11, 2014
Love on Wheels Healthcare Services will be first to adopt the solution for patients.

Maxis healthcare modified 

Photo -  Love On Wheels' healthcare personnel consulting a patient about his condition-specific data recorded via S.M.A.R.T [Self-monitoring, Analysis and Record Tracking] service in the comfort of the patient's home.


Malaysian telecom Maxis and local digital health company Embedded Wireless Labs [EWL] have launched new M2M [machine to machine] health monitoring tool to remotely capture patients' health and vital signs.

Love on Wheels (LOWHS), which delivers nursing, physiotherapy and occupational therapy services at home, is the first healthcare provider to adopt the new solution, which uses both EWL's patient monitoring solution with Maxis's M2M capability.

Maxis's head of digital services T Kugan said that with the M2M Health Monitoring Solution, a patient's health data will first be collected through a range of Bluetooth enabled medical devices and sent to EWL's Health Server, which can then be remotely accessed in real time by clinicians and care-givers via the EWL patient monitoring portal. Maxis enables connectivity to the Zilant Health Server, with an M2M 3GB data plan.

"Our partnership with EWL and having LOWHS on board as our flagship customer represents an ecosystem of local players offering secure connectivity, innovative IT solutions and healthcare services," Kugan said.

"This is a winning combination that innovates around traditional healthcare service delivery models, and we hope this is the first of many M2M solutions which leverages technology to drive innovation in key vertical industries," he said. "We believe this mutually beneficial partnership is a step in the right direction for all parties in working towards a future where customers will have greater mobile access to healthcare services through technology."

 Changing the healthcare landscape

EWL's chief executive officer, G U Renukanand, said "Maxis & Embedded Wireless are changing the healthcare landscape by enabling companies such as Love On Wheels to offer targeted healthcare services with IT & Cloud based infrastructure (SaaS). This is an amalgamation of connectivity, healthcare, IT & SaaS services, which is true IoT (Internet of Things) in play."

"Focused on revolutionising healthcare by providing quality, affordable and accessible services to our community, today's collaboration has levelled up our quest," said LOWHS managing director and chief executive officer, K Mohan Kumar. "With the M2M Health Monitoring Solution, our patients are empowered to self-care and clinicians have real time access of condition-specific data. This sets a pathway for a new healthcare experience in Malaysia."

The key features and benefits of the M2M Health Monitoring Solution include:
- Zilant Health Server with Maxis M2M connectivity, which captures patients' condition-specific data through Bluetooth enabled medical devices
- Access to a patient's health data in real-time through an online patient monitoring portal accessible via web and mobile devices
- Setting a specific trigger to send notifications via SMS or email to doctors, healthcare personnel and caregivers
- Video-conferencing and in-portal discussion between doctors, healthcare personnel and patients 

In 2011, Maxis launched Managed M2M, the country's first managed wireless machine-to-machine service that enables businesses to leverage on wireless Internet connectivity to increase efficiency and productivity. Maxis Managed M2M has since been revamped to offer customers more enhanced offerings such as an improved Managed M2M portal with better features, new rate plans and superior customer support.


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