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Microsoft support tells Surface Pro 2 owners firmware fix will ship Jan. 14

Gregg Keizer | Jan. 7, 2014
That's January's 'Patch Tuesday' for those keeping score at home.

Other hardware vendors have faced similar problems after issuing firmware updates — last June, Sony pulled a PlayStation 3 firmware update when customers reported that their consoles had been crippled — or operating system updates. For instance, iPhone owners inundated Apple's support forum with shortened battery life complaints after they installed iOS 6.1 in early 2013.



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