PHOTO - Koh Eng Kiong, managing director, Compuware Malaysia.
Technology performance firm Compuware Malaysia has announced the availability of website performance benchmarks to help organisations in the government, banking, insurance and telecommunications sectors in the country.
Speaking on 4 April 2012, Compuware Malaysia managing director Koh Eng Kiong said Compuware's Gomez Benchmarks are recognised as the industry standard for measuring performance and would give valuable competitive insights into Web performance by providing a comprehensive set of global independent Web and mobile performance metrics.
"This 'real-world' view of performance helps companies understand the Web or mobile experiences being delivered to customers," said Koh. "Because benchmarking helps companies to better understand the connection between Web and mobile application performance, business results and improved process discipline, it has become a valuable tool in today's competitive online marketplace among leading international companies."
"Benchmarking your site against both competitors and Internet leaders in your industry can help you improve site performance and better manage customers' online experiences," he said.
"For more information about benchmarking, download the '10 Best Practices for Benchmarking Web and Mobile Site Performance' white paper [from www.gomez.com/resources/whitepapers/], which provides benchmarking best practices based on top performing Web and mobile sites," said Koh, adding that the Gomez Benchmarks measured Web and mobile performance across three key metrics:
- Response Time - measures the time elapsed while downloading a page or an entire multistep transaction process.
- Availability - measures the percentage of successfully completed tests out of total test attempts for the measurement period.
- Consistency - measures the standard deviation of the response time of successful tests completed.
"Benchmarks are used by organisations to compare and track performance against competitors and market leaders, baseline and track performance over time, and as key indicators of success for business and IT site owners," he said.
Gomez publishes hundreds of global web and mobile performance benchmarks based on millions of measurements per month across thousands of companies in more than 20 countries.
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